Shipping policy
KHIẾT delivers nationwide, packs every order with care and films the packing process for every order — so each piece reaches you in perfect condition.
Delivery coverage
KHIẾT delivers nationwide through trusted carriers (Giao Hàng Nhanh, Giao Hàng Tiết Kiệm, Viettel Post, J&T…).
Delivery time
- Inner Ho Chi Minh City: 1 – 2 days business days
- Other provinces and cities: 2 – 5 days business days
Delivery times may change during holidays, Tết, or depending on the carrier's schedule.
Shipping fee
Shipping fees follow the carrier's rate table and are clearly shown at checkout before you confirm your order.
Packing & unboxing
KHIẾT films the entire packing process for every order. Please record a video as you unbox your order — this is an important basis for KHIẾT to support a quick and transparent exchange if any issue arises.
Payment methods
- Bank transfer (VietQR): scan the QR code shown at checkout; your order is confirmed automatically as soon as the transfer succeeds.
- Cash on delivery (COD): You pay the delivery staff directly when you receive your order.
Order tracking
As soon as your order is shipped, KHIẾT will send you the tracking number by message or email so you can follow it easily. For any questions, please contact the hotline 0869 997 066.
KHIẾT is always with you
If you need help with your order, please contact the hotline 0869 997 066 or email khiet.cskh@gmail.com.
Khiết Lan Household Business · Tax code: 036190028829
137/2 Bình Long Street, Bình Trị Đông Ward, Ho Chi Minh City · Hotline: 0869 997 066 · Email: khiet.cskh@gmail.com
